Mention home improvement, and you are sure to hear some strong opinions. Making big changes to a family home can leave people concerned about working with strangers on such a personal job. Often, cold and impersonal showrooms are manned by salespeople or contractors who are disconnected from the actual installation. This is especially true when buying flooring and materials from big box stores or chains. Relationships are not often built throughout the process. Everything is different at Smitty’s Floor Covering….